NORSK LITHIUM
POWER RECOVERY
PROGRAM
Having Unresolved Concerns with Your
Dakota Lithium®* Battery?
NORSK LITHIUM
POWER RECOVERY
PROGRAM
Having Unresolved Concerns with Your Dakota Lithium®* Battery?
Qualifying Dakota Lithium® battery owners may qualify for a Power Recovery Credit toward a comparable Norsk Lithium battery, helping them make the switch to advanced features, smarter technology, and dependable support.
AM I ELIGIBLE?
If you own a Dakota Lithium* battery and have been unable to resolve your issue, you may qualify for a Norsk Power Recovery Credit.
THE NORSK DIFFERENCE
WHY CUSTOMERS ARE MAKING THE SWITCH
ADVANCED FEATURES
Built-in battery meter, power button, bluetooth ® connectivity & Norsk Guardian® App smart monitoring.
Smart Technology
Deep Sleep™ Advanced Storage, Emergency Start Reserve ESR, & voltage Transient Suppression VTS, on all starting batteries.
BUILT TO LAST
Rugged construction, premium marine-grade, components, advanced design, tested in the harshest conditions.
CUSTOMER SUPPORT
Best-in-class, US-based support, Real people, real answers, here when you need us.
10+2 Year Warranty
Non-prorated, industry-leading coverage you can count on for the long haul.
APPLY FOR YOUR POWER RECOVERY CREDIT
Complete the form below to tell us about your current battery. A Norsk Lithium customer service representative will review your submission and determine your eligibility for the program.
Privacy Policy
Last Updated: July 28, 2025
IF YOU DO NOT AGREE TO THIS PRIVACY POLICY AND OUR TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE.
SCOPE OF THIS POLICY
Norsk, Inc. and its affiliates (“Norsk” also collectively referred to as “we”, “our”, and “us”) are concerned about privacy issues and want you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through activities that link to this Privacy Policy including websites and any mobile sites or applications (our “Websites”), through our other services that we may offer in connection with our Websites, such as our official Social Media pages that we control (our “Social Media Pages”), as well as through HTML-formatted email messages that we send to you (collectively “Sites”).
By providing personnel information to us, you agree to the terms and conditions of this Privacy Policy. Terms used in this Privacy Policy, and not otherwise defined herein, have the same meaning ascribed to them in the Terms of Use. We follow this Privacy Policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms are to be read in conjunction with this Privacy Policy and our Terms of Use.
CONSENT
Each time you access and/or use the Sites or services, you agree to be bound by the then-current Privacy Policy. Whenever you submit information via our Sites, you consent to the collection, use and disclosure of that information as described in this Privacy Policy, the Terms of Use, and any other applicable website privacy policies. This consent includes the explicit consent to be contacted by Norsk for marketing or other purposes. You are able to withdraw your consent at any time. You can do this by contacting us at: [email protected] or following other directions in the communication.
BY USING OR ACCESSING OUR WEBSITES OR BY PROVIDING PERSONAL INFORMATION TO US ON OR THROUGH OUR SITES, YOU CONSENT TO THE COLLECTION, USE, TRANSFER, AND DISCLOSURE OF THAT INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND APPLICABLE LAW.
WHO WE ARE
Norsk includes Norsk, Inc. and its subsidiaries and/or affiliates. When you visit, shop, or create an account with us, or use our Sites, your information is controlled by a member (subsidiary or affiliated entity) that is a part of Norsk. Norsk refers to the companies listed above, which offer their products and services under various brand names. These companies engage in several businesses including consumer products, marketing, and associated services. Additional information about the brands can be found on the Sites.
INFORMATION WE COLLECT AND HOW WE USE IT
The following describes the types of personal information and other information we may collect about you, and how we use and maintain that information.
Types of Information We Collect
We may gather and retain Personal Information about you. “Personal Information” is information that enables us to identify you directly or indirectly, by reference to an identifier such as your name, username, postal address (including billing and shipping addresses), telephone number (including home and mobile numbers), email address, credit and debit card numbers, profile picture, social media account ID, country of residence, or one or more factors specific to you. Personal Information excludes anonymous information that has had the identity of an individual permanently removed.
We may collect the following types of information:
- Registration information you provide when you create an account, register a product, or enter a promotion or sweepstakes, such as your first name and surname, country of residence, gender, date of birth, email address, username, password, registration date, and product serial number(s);
- Transaction information you provide when you request information, contact our offices or purchase, return, request, warranty or exchange a product or service from us, such as your postal address, telephone number, and payment information. Payment information is not stored by Norsk and is collected by a third-party, Woo Commerce, and governed by its privacy policies.
- Information you provide in public forums on our Sites, such as your public posts;
- Information sent either one-to-one or within a limited group using our message, chat, post, help, or similar functionality;
- Location information, including precise or approximate location information provided by a mobile or other device interacting with one of our Sites, applications, or physical properties (including through pixel or beacon technologies), or associated with your IP address or other online or device identifier.
- Usage, viewing, technical, and device data when you visit our Sites, on third-party sites or platforms, or open emails we send including your browser or device type, unique device identifier, and IP address;
- We may gather other information when you visit our Sites, access our services, or when you view our online ads. This information typically includes the IP address of your Internet service provider, the name of your operating system (such as Macintosh® or Windows®) and the name and version of your browser (such as Internet Explorer® or Chrome®). You may choose to allow a social networking service to share information with us.
We may keep all of this information indefinitely. In some cases, we may use a third-party service to provide services or collect information. In these cases, your Personal Information may be collected by this third party and not by us and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s use or disclosure of your Personal Information. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our Sites. Please also keep in mind that our Sites may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our Sites or applications and to read the privacy policies of other sites that may collect your Personal Information.
If you submit any Personal Information relating to other people to us or to our service providers in connection with the Sites, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
How We Collect Personal Information
We and our service providers may collect Personal Information in a variety of ways including:
- Information You Provide to Us: Before you can utilize some portions of our Sites, we may require that you request access to those portions by providing us with your contact information, a username, and/or a password. If you provide us with a telephone number or an email address, you expressly agree that we, or our authorized agents, can use that information to contact you about your access request or your account, and/or about Norsk and its associated activities. You may opt-out of this consent as explained in this Policy.
- Through the Sites: We may collect Personal Information through the Sites, e.g., when you sign up for a newsletter, register a product, or sign-up for a contest or promotion.
- Offline: We may collect Personal Information from you offline, such as when you contact our office for customer service. For example, for product information or warranty purposes.
- Online Tracking: We may collect Personal Information through a variety of technologies, such as cookies, Flash cookies, pixels, tags, application program interfaces, and Web beacons, including when you visit our Sites and Applications including the Norsk Guardian™ App.
- Social Networking Activities: Our Sites may allow you to enter social networking websites such as Facebook®, YouTube®, LinkedIn®, and X® (formerly known as Twitter®). If you choose to follow, like, friend, share, or comment on our social media websites, or otherwise share information on these social networking websites, we may receive information about you. We may use such information about you in a variety of ways, including to enhance your experience with our marketing and services and to communicate with you.
- Analytical Tools: We may collect information using analytics tools, including when you visit our Sites.
The vast majority of the information collected automatically by us is anonymized and cannot be traced back to you.
How We May Use Your Personal Information
The member of Norsk that is the data controller for your information is responsible for and may use your information for the purposes described in this policy. Affiliates may access your information where they perform services on behalf of the data controllers (as data processors) and, unless prohibited under applicable law, for use on their own behalf (as data controllers) for the purposes described in this policy. Consistent with applicable law and choices and controls that may be available to you, we may use information collected from you, or from devices associated with you, to:
- Respond to your inquiries and fulfill your requests, such as to send you newsletters or to respond to your questions and comments.
- Send administrative information to you, for example, information regarding the Sites and changes to our terms, conditions, and policies. Because this information may be important to your use of the Sites, you may not opt-out of receiving these communications
- Communicate with you about your account or transactions with us and send you information or request feedback about features on our Sites or changes to our policies.
- Provide you with updates and announcements concerning our products, promotions, and programs and to send you invitations to participate in special programs.
- Re-contact you if we have not heard from you in a while.
- Personalize your experience on the Sites by presenting products and offers tailored to you.
- Provide you with targeted advertising based on your activity on our Sites
- Process rewards, prizes, and/or donations, as applicable.
- Allow you to participate in polls, sweepstakes, instant win promotions, contests, and other promotions and to administer these activities. Some of these activities have additional rules, or involve third-party administrators, which could contain or utilize additional information about how we use and disclose your Personal Information, so it is important that you read the additional rules carefully.
- Permit you to participate on message boards, chat, profile pages, blogs, and other services to which you are able to post information and materials (including our Social Media Pages). Please note that any information you post or disclose through these services will become public information, and may be available to visitors to the Sites and to the general public. We urge you to be very careful when deciding to disclose your Personal Information, or any other information, on the Sites. Please see the “Your Controls and Choices” section below, to learn how you may request removal of your posts.
- Permit you to participate in social sharing, including live social media feeds.
- For our business purposes, such as analyzing and managing our businesses, market research, audits, developing new products, enhancing our Sites, improving our services and products, identifying usage trends, determining the effectiveness of our promotional campaigns, tailoring the Sites experience and content based on your past activities on the Sites, and gauging customer satisfaction and providing customer service (including troubleshooting in connection with customer issues).
- Operate, understand, optimize, develop, or improve our Sites, applications, products, services, and operations, including by using guest survey research and analytics tools.
- Detect, investigate, and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal.
- Notify you of product recalls or safety issues.
- Diagnostic, repair, and/or warranty purposes.
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
COOKIES POLICY
Like most websites, we may employ “cookies” or similar technologies on our Sites. A “cookie” is a file of information placed on your device when you visit a website. Cookies and similar technologies can enhance your user experience by saving your preferences, personalizing your online experience, holding items in your shopping cart, and sometimes providing you with advertising that is tailored to your interests. Certain cookies are required for our Website(s) to run correctly. We may also use information collected with cookies to statistically analyze usage of our Sites, and to improve and customize our content and other offerings.
When you first access our Sites from certain jurisdictions, you will receive a message advising you that cookies and similar technologies are in use. By clicking “accept cookies,” closing the message, or continuing to browse the Sites, you signify that you understand and agree to the use of these technologies, as described in the message and this Policy.
Norsk uses one or more companies to place advertisements for our products and services and those of third parties on the Sites and third-party websites. Cookies and other technologies such as Web beacons or tags are used to measure the effectiveness of our ads and to determine the display of content and advertising to you based on your interests both on our Sites, and on third-party websites and mobile applications you may visit. To support this interest-based advertising solution, we, and companies we have contracted with, may use non-personally identifiable information about your visits to our and other Sites. The information collected does not enable any third-party to identify you individually, without appropriate notice or consent.
Although we hope that you find the display of advertising to you based on your non-personally identifying browsing interests valuable, if you do not wish to participate in the services offered through these solutions, you can opt-out of this activity during the prompt shown when visiting our Site(s). You may also opt-out of cookies in your browser settings or by contacting us directly for more information.
Types of cookies we may use on our Sites include:
- Essential cookies: These are cookies that are necessary for the operation of our Sites. They include, for example, language and privacy preferences.
- Session cookies: These temporary cookies expire and are automatically erased whenever you close your browser window. We may use session cookies to grant our users access to content and to enable actions such as remembering application or payment information as you are in the process of entering it.
- Persistent cookies: These cookies usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We may use persistent cookies to better understand usage patterns so we can improve the Websites for our users. For example, we may use a persistent cookie to associate you with your account to remember your choices, such as cart history, on the Websites. Persistent cookies utilized on our website normally expire after 90-days.
- Third-party cookies: We may permit third-party service providers to place cookies through our Websites to provide us with better insights into the use of the Websites or user demographics or to provide relevant services to you. These third parties may collect information about a user’s online activities over time and across different websites when he or she uses our Website. For example, we may use a third-party tool to analyze usage patterns of the Sites. Such a tool may generate a cookie to capture information about your use of the Sites which the third-party provider uses to compile reports on website activity for us and to provide other related services. The third-party provider may use a portion of your IP address to identify its cookie. We do not control the use of third-party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.
YOUR CONTROLS AND CHOICES
We provide you the ability to exercise certain controls and choices regarding our collection, use, and sharing of your information. In accordance with applicable law, your controls and choices may include:
- Correcting, updating, and deleting your registration account, if applicable.
- Choosing or changing your choices for subscriptions, newsletters, and alerts.
- Choosing whether to receive offers and promotions for our products and services, or products and services that we think may be of interest to you.
- Choosing whether we share your Personal Information with other companies so they can send you offers and promotions about their products and services.
- Controlling targeted advertising from many ad networks and partners; data exchanges; and marketing analytics and digital advertising and marketing service providers.
- Requesting removal of your personal information from a public forum on one of our Sites or application; and
- Requesting access to the Personal Information we hold about you and that we amend or delete it.
You may exercise these controls and choices in various ways, including by following instructions provided in communications sent to you, or by using your device or other available settings (for example, by changing your browser or mobile settings).
Please be aware that if you do not allow us to collect Personal Information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of Personal Information is mandatory, we will make that clear at the point of collection so that you can make an informed decision about whether to participate. If you have questions about the specific Personal Information about you that we process or retain, and your rights regarding that personal information, please contact [email protected].
DISCLOSING INFORMATION
Unless otherwise specified in this or another applicable Policy, Norsk does not sell, rent, or otherwise distribute to third parties, your personal information entered on this site without your consent, unless required by law or disclosed to you when the information is collected. To the extent allowed by applicable law, your Personal Information may be disclosed in the following manner:
- To our affiliates for the purposes described in this Privacy Policy. Norsk, Inc. is the Party responsible for the management of the jointly used Personal Information
- To our third-party service providers who may provide services to us such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, auditing services and other services, to enable them to provide services.
- In connection with promotions, for example, to third parties that are sponsors of sweepstakes, instant win promotions, contests and other promotions, to provide lists of the names and countries of residence of the winners and/or to announce the names of winners on the Sites (e.g., on our blog) or otherwise in accordance with the rules applicable to the specific promotion. To the extent that the Rules of a sweepstakes or promotion concerning the treatment of your Personal Information conflict with this Privacy Policy, the terms and conditions of the applicable Rules shall control.
- By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials (including our social media pages). Please note that any information you post or disclose through these services will become public information and may be available to visitors to the Sites and to the general public. We urge you to be very careful when deciding to disclose your Personal Information, or any other information, on the Sites.
- By you, if you participate in a live social media feed (which you may do, for example, by referencing us in your social media post or “liking” us on a social media platform). If you do participate, your public username and profile photo may be displayed on the Sites along with your post.
- To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
- As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
- We may also share aggregated or anonymous information that cannot identify you with third parties. For example, we may disclose the number of visitors to our Sites or the number of people who have downloaded a particular document.
We will never sell your information to a third-party. We will not share your Personal Information with a third party outside Norsk except in limited circumstances, including:
- When you request or authorize release of your Personal Information.
- When you allow us to share your personal information with another company, by electing to share your personal information with carefully selected companies so that they can send you offers and promotions about their products and services;
- When companies perform services on our behalf, like package delivery, marketing and advertising, and customer service; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law; and
- When we share your personal information with third parties in connection with the sale of a business, to enforce our Terms of Use or rules, to ensure the safety and security of our customers and third parties, to protect our rights and property and the rights and property of our customers and third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law.
CHILDREN’S PRIVACY POLICY
Children’s privacy is of primary concern to us, and our Privacy Policy and practices reflect applicable laws and regulations on children’s privacy. We do not knowingly solicit or collect personal information from children under 18 years of age. No information should be submitted to our Sites by users under 18 years of age. If we are made aware that we have collected any personal information from children under the age of 18 and are asked to delete such information from our system, we will promptly do so.
SECURITY
We use reasonable organizational, technical, and administrative measures to protect Personal Information under our control. While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You must maintain the security of your online transactions by not sharing your passwords and account information with any unauthorized parties.
Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. We cannot guarantee the security of any information you transmit to us or from our Sites, therefore, you use our Sites at your own risk.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any information you have provided has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contact Us” section below (note that physical mail notification will delay the time it takes for us to respond to the problem).
DATA TRANSFERS, STORAGE, AND PROCESSING GLOBALLY
We operate globally and may transfer your Personal Information to individual companies of Norsk or third parties in locations around the world for the purposes described in this Privacy Policy. By using the Sites, you consent to the transfer of your Personal Information as outlined in this Privacy Policy. Wherever your Personal Information is transferred, stored, or processed by us, we will take reasonable steps to safeguard the privacy of your Personal Information. These steps may include implementing standard contractual clauses where recognized by law, obtaining your consent, or other lawful means of transferring personal information.
Consent to Transfer of Information from Outside of the United States
If you access the Sites from outside of the United States, information that we collect about you will be transferred to servers inside the United States and maintained indefinitely, which may involve the transfer of information out of your country of origin. By using our Sites and allowing us to collect information about you, you consent to such transfer and processing of your data.
We will not collect your personal information through the Sites unless you have provided it to us voluntarily or otherwise consistent with this Privacy Policy.
How We Store Your Personal Information
The vast majority of the information collected automatically by us is anonymized and cannot be traced back to you. Any Personal Information provided by you such as your name, e-mail, or other identifiable information is kept for the length of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law or you “unsubscribe” or otherwise notify us that your information should be removed from our database.
Any obsolete or requested removal will be completed by deleting the information from our records. Paper documents, where possible, are shredded, or otherwise redacted, electronic items are deleted from our database and any back-ups are automatically overwritten within 60 days of removal from the system. Please note that third party partners may securely store anonymized data pursuant to their own terms and conditions.
GOVERNING LAW
By choosing to visit our Sites or provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the law of the State of Minnesota, USA. You also agree to abide by any limitation on damages contained in our Terms of Use, or other agreement that we have with you.
CHANGES TO THIS PRIVACY POLICY
From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on our Sites, or by other means, consistent with applicable law.
LAWFUL BASIS
Several Privacy Regulations, including but not limited to the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other comparable data protection regulations, require disclosure of a “Lawful Basis” for collection and use of Personal Information. The Lawful Basis we rely on for processing your information is:
Your Consent. You are able to remove your consent at any time. You can do this by contacting: [email protected].
Norsk may also provide information to governmental agencies or other companies when we have a legal obligation. We may share information with governmental agencies or other companies in fraud prevention or other lawful investigation. We may do so when: (1) permitted or required by law; or (2) trying to protect against or prevent actual or potential fraud, unauthorized transactions, or other violations of law; or (3) investigating fraud or other violations of law which have already taken place. The information is not provided to these agencies or companies for marketing purposes.
CONTACT INFORMATION
Questions about this privacy policy, our use of your personal information, or requests to access or correct your personal information should be directed to:
[email protected]
701.751.7363
2200 Airway Ave.
Bismarck, ND 58504
Please note that email communications are not always secure; so please do not include sensitive information in your emails to us.
LINKS TO OTHER SITES
Our Sites may contain links to other sites or websites, including, social media websites hosted by third-party providers, websites of our affiliates or third-party entities that may contain a different Privacy Policy or Terms of Use. These websites may also refer you back to our Sites. This Privacy Policy only addresses our use and disclosure of your information collected through our Sites, if any. If you choose to link to an external website from our Sites, you will leave our Sites. We are not responsible for the content of linked websites.
We recommend you read the applicable privacy policies and terms of use of such parties or websites you visit to understand their privacy practices. We are not responsible for the privacy practices of third-party sites that do not link to this Privacy Policy.
CONTACT INFORMATION
If you have a question about our Privacy Policy, please send an email to [email protected], call us at (952) 938-4811, or write us at:
Norsk, Inc.
ATTN: RMC
2200 Airway Ave.
Bismarck, ND 58504
US STATE PRIVACY RIGHTS
This section contains additional information relevant to residents of certain US states that have their own laws and regulations regarding data privacy, including the rights that may be available to residents of these states upon the effective dates of the state laws and regulations. This content supplements our Privacy Policy and includes our Notice at Collection under California law.
California
Effective November 1, 2024
This notice to California residents is provided under California law. It explains your privacy rights, provides our “notice at collection,” and provides certain mandated disclosures about our treatment of California residents’ information, both online and offline.
NOTICE OF COLLECTION OF PERSONAL INFORMATION
We may collect the following categories of personal information about users of our Sites: identifiers/contact information, demographic information (such as gender and age), geolocation data, and inferences drawn from the above.
We collect this information so that we can best serve you, including to fulfill your requests and to share offers that we think you may be interested in. A more detailed description of these purposes is in our Privacy Policy under “Use of Your Information”
Disclosure/Sharing/Selling
Norsk never sells your information. We may, as outlined in the Privacy Policy, share your information for certain purposes. Refer to the Privacy Policy for more information.
California residents also have the right to “opt out” of the “sale” or “sharing” of their “personal information” to or with “third parties” (as those terms are defined under law). See below for more information on opting out of the “sale” or “sharing” of your information.
“DO NOT SELL OR SHARE MY PERSONAL INFORMATION” RIGHTS
You or your authorized agent can opt out of the “sale” or “sharing” of your personal information to third parties.
Certain data collection on our sites and applications for purposes of interest-based advertising and social media tools may be a “sale” or “sharing” under California privacy law. Instructions for how you can exercise these rights are set forth below in the “California Residents’ Rights” section.
CALIFORNIA RESIDENTS’ RIGHTS
Right to Access: You have the right to request, up to two times each year, access to categories and specific pieces of personal information about you that we collect, use, disclose, sell, and share.
Right to Delete: You have the right to request that we delete personal information that we collect from you, subject to applicable legal exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you, subject to applicable legal exceptions.
Right to Opt Out of Sale or Sharing of Personal Information: You have the right to “opt out” of the “sale” or “sharing” of your “personal information” to or with “third parties” (as those terms are defined by applicable law).
EXERCISING YOUR CALIFORNIA PRIVACY RIGHTS
Making Access, Deletion, and Correction Requests: To make an access, deletion, or correction request, please e-mail: [email protected]. Before completing your request, we may need to verify your identity. We may verify your email address and may request additional documentation or information solely for the purpose of verifying your identity.
Instructions for Authorized Agents Making Requests: You may also use an authorized agent to submit an access, deletion, or correction request on your behalf. Authorized agents may submit such requests through our “Do Not Sell or Share My Personal Information” link in the footer of our Website. An authorized agent must have your signed permission to submit a request on your behalf or provide proof that they have power of attorney in accordance with California probate law. Before completing requests from authorized agents, we may contact you directly to confirm you have given your permission and/or to verify your identity.
Making Requests to “Opt Out” of the “Sale” or “Sharing” of “Personal Information:” To submit a request to opt out of the sale or sharing of your personal information, you may click on the link “Do Not Sell or Share My Personal Information” on the footer of our websites or you may choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out. You may also use an authorized agent to submit a request to opt out on your behalf if you provide the authorized agent signed written permission to do so. Authorized agents may submit requests to opt out by contacting us at: [email protected]. You have the right not to receive discriminatory treatment for the exercise of your privacy rights.
CALIFORNIA MANDATORY DISCLOSURES
We also make the following disclosures for purposes of compliance with California privacy law:
We collected the following categories of personal information in the last 12 months: identifiers/contact information, demographic information (such as gender and age), commercial information, Internet or other electronic network activity information, geolocation data, audio, electronic, visual or similar information, and inferences drawn from the above.
The sources of personal information where we collected are: directly from our Site visitors, analytics tools, social networks, advertising networks, and in-person at consumer or customer “shows.”
The business or commercial purposes of collecting personal information are as summarized above and in our Privacy Policy under “How We May Use Your Personal Information.”
We disclosed the following categories of personal information for a business purpose in the last twelve (12) months: identifiers/contact information, demographic information (such as gender and age), commercial information, information necessary for payment processing, Internet or other electronic network activity information, geolocation data, audio, electronic, visual or similar information, and inferences drawn from the above. We disclosed each category to third-party business partners and service providers, third-party sites or platforms such as social networking sites, and other third parties as described in this Privacy Policy.
As defined by applicable law, we “sold” or “shared” the following categories of personal information in the last twelve (12) months: identifiers/contact information, Internet or other electronic network activity information, information necessary for payment processing, and inferences drawn from the above. We “sold” or “shared” each category to or with advertising networks, data analytics providers, payment processors, and social networks.
The business or commercial purpose of “selling” or “sharing” personal information is to assist us with marketing and advertising. We do not “sell” or “share” the personal information of known minors under 18 years of age.
Shine the Light Act
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of Norskto third parties for the third parties’ direct marketing purposes. Pursuant to California Civil Code Section 1798.83(c)(2), members of Norskdo not share personal information with other member companies or others outside Norskfor those parties’ direct marketing use without consent.
Removal of Content
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted.
To make such a request, please send an email with a detailed description of the specific content or information to: [email protected]. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
Colorado
Colorado law provides Colorado residents with the rights listed below.
Right to Access: You have the right to know and see what personal data we have collected about you in a usable format.
Right to Delete: You have the right to request that we delete the personal data we have collected about you, subject to applicable legal exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal data.
Right to Opt Out of Targeted Advertising and Sale of Personal Data: You have the right to “opt out” of “targeted advertising” and the “sale” of your “personal data” (as defined under Colorado law).
EXERCISING YOUR COLORADO PRIVACY RIGHTS
Making Access, Deletion, and Correction Requests: To make an access, deletion, or correction request, please visit: To submit a request by phone, you may call (952) 938-4811. Before completing your request, we may need to verify your identity. We may send you a link to verify your email address and may request additional documentation or information solely for the purpose of verifying your identity.
Making Requests to Opt Out of Targeted Advertising or the Sale of Personal Data: To submit a request to “opt out” of “targeted advertising” or the “sale” of your “personal data,” you may click on the “Do Not Sell or Share My Personal Information” link in our website footers or you may choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.
Instructions for Using an Authorized Agent to Make Requests: You may use an authorized agent to submit an access, deletion, correction, or opt-out request on your behalf. An authorized agent must have your signed permission to submit a request on your behalf or provide proof that they have power of attorney in accordance with applicable law. Before completing requests from authorized agents, we may contact you directly to confirm you’ve given your permission and/or to verify your identity. Authorized agents may submit requests at: [email protected].
To appeal our decision regarding a request related to these rights, you may email us at: [email protected].
Connecticut
Connecticut law provides Connecticut residents with the rights listed below.
Right to Access: You have the right to know and see what personal data we have collected about you in a usable format.
Right to Delete: You have the right to request that we delete the personal data we have collected about you, subject to applicable legal exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal data.
Right to Opt Out of Targeted Advertising and Sale of Personal Data: You have the right to “opt out” of “targeted advertising” and the “sale” of your “personal data” (as defined under Connecticut law).
EXERCISING YOUR CONNECTICUT PRIVACY RIGHTS
Making Access, Deletion, and Correction Requests: To make an access, deletion, or correction request, please visit: . To submit a request by phone, you may call (952) 938-4811. Before completing your request, we may need to verify your identity. We may send you a link to verify your email address and may request additional documentation or information solely for the purpose of verifying your identity.
Making Requests to Opt Out of Targeted Advertising or the Sale of Personal Data: To submit a request to “opt out” of “targeted advertising” or the “sale” of your “personal data,” you may click on the “Do Not Sell or Share My Personal Information” link in our website footers or you may choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.
Instructions for Using an Authorized Agent to Make Requests: You may use an authorized agent to submit a request to opt out of targeted advertising or the sale of personal data. Authorized agents may submit such requests to: [email protected]. Authorized agents can make a request on your behalf if we are provided with verification of your identity and confirmation that you provided the agent authority to act on your behalf.
To appeal our decision regarding a request related to these rights, you may email us at: [email protected].
Utah
Utah law provides Utah residents with the rights listed below.
Right to Access: You have the right to know and see what personal data we have collected about you in a usable format.
Right to Delete: You have the right to request that we delete the personal data we have collected about you, subject to applicable legal exceptions.
Right to Opt Out of Targeted Advertising: You have the right to “opt out” of “targeted advertising” (as defined under Utah law). We do not “sell” personal data as defined under Utah law.
EXERCISING YOUR UTAH PRIVACY RIGHTS
Making Access and Deletion Requests: To make an access or deletion request, please contact us at: [email protected]. To submit a request by phone, you may call (952) 938-4811. Before completing your request, we may need to verify your identity. We will send you a link to verify your email address and may request additional documentation or information solely for the purpose of verifying your identity.
Making Requests to Opt Out of Targeted Advertising: To submit a request to “opt out” of “targeted advertising” you may click on the “Do Not Sell or Share My Personal Information” link in our website footers or you may choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.
Virginia
Virginia law provides Virginia residents with the rights listed below.
Right to Access: You have the right to know and see what personal data we have collected about you in a usable format.
Right to Delete: You have the right to request that we delete the personal data we have collected about you, subject to applicable legal exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal data.
Right to Opt Out of Targeted Advertising: You have the right to “opt out” of “targeted advertising” (as defined under Virginia law). We do not “sell” personal data as defined under Virginia law.
EXERCISING YOUR VIRGINIA PRIVACY RIGHTS
Making Access, Deletion, and Correction Requests: To make an access, deletion, or correction request, please contact us at: [email protected]. To submit a request by phone, you may call (952) 938-4811. Before completing your request, we may need to verify your identity. We may send you a link to verify your email address and may request additional documentation or information solely for the purpose of verifying your identity.
Making Requests to Opt Out of Targeted Advertising: To submit a request to “opt out” of “targeted advertising” you may click on the link “Do Not Sell or Share My Personal Information” on the footer of our websites or you may choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.
To appeal our decision regarding a request related to these rights, you may email us at: [email protected].
Power Recovery Request Received
Thanks! Your request has been securely submitted to Norsk Lithium for review.
Customer Servicereviews your request.
We May Contact Youif more information is needed.
Approved Customersreceive their credit by email.
*Dakota Lithium® and Dragonfly Energy® are registered trademarks of their respective owner(s) and are referenced for identification and comparison purposes only. Norsk Lithium® is not affiliated with, endorsed by, sponsored by, or acting on behalf of Dakota Lithium or Dragonfly Energy. The Norsk Lithium Power Recovery Program is an independent promotional program and does not assume, administer, replace, or modify any Dakota Lithium or Dragonfly Energy warranty or Legacy Customer Support Program. See terms and conditions for additional details.
The Norsk Lithium Power Recovery Program is a limited-time promotional program available to qualifying customers who submit an application between October 1, 2026 and December 31, 2026. The Program is available to eligible legal residents of the United States and Canada. Approved applicants will have 30 calendar days from the date their Power Recovery Credit is issued to redeem it. The Program is independent of Dakota Lithium® and Dragonfly Energy® and does not assume, honor, administer, replace, extend, or modify any third-party warranty.
View Full Program Terms Hide Full Program Terms >
The Norsk Lithium Power Recovery Program is a limited-time promotional program available to qualifying customers who submit an application between October 1, 2026 and December 31, 2026. Applications submitted after the program period may not be accepted. Norsk, Inc. (“Norsk”) reserves the right to modify, suspend, extend, or end the application period at any time, subject to applicable law.
The Power Recovery Program is available only to legal residents of the United States and Canada who are located in the United States or Canada at the time of application and who otherwise satisfy the Program requirements. The Program is void outside the United States and Canada and wherever prohibited or restricted by applicable law. Norsk reserves the right to restrict or exclude participation in any jurisdiction where the Program cannot lawfully be offered or administered.
Participation is limited to qualifying applicants who meet Norsk’s program requirements. Applicants will be required to provide proof of ownership, battery information, and documentation supporting the reported concern, which may include photographs, correspondence, or other information reasonably requested by Norsk. Norsk may designate or modify the third-party battery brands, models, or other products eligible for the Program from time to time during the Program period.
Applicants must have reached the age of majority in their state, province, or territory of residence and must have legal capacity to participate in the Program and make the qualifying purchase. An applicant submitting a battery owned by a business or other organization represents that the applicant is authorized to act on behalf of that organization with respect to the battery and the Program application.
The Power Recovery Program is available to qualifying applicants who report a battery, performance, support, or warranty-related concern involving an eligible third-party battery. Norsk may rely on information and documentation provided by the applicant when evaluating Program eligibility and is not responsible for independently investigating or verifying the reported concern. Norsk's acceptance or approval of an application does not constitute verification or confirmation of the applicant's reported concern. Norsk is not responsible for investigating or resolving disputes between an applicant and any third-party manufacturer, seller, warranty provider, or other person.
Norsk is not affiliated with, sponsored by, endorsed by, or acting on behalf of Dakota Lithium® or Dragonfly Energy®. The Power Recovery Program is an independent Norsk promotional program and does not assume, honor, administer, replace, extend, or modify any warranty issued by Dakota Lithium, Dragonfly Energy, or any other manufacturer.
Participation in the Power Recovery Program does not require applicants to waive or surrender any rights they may have under a third-party warranty. Approval for the Power Recovery Program only confirms eligibility for a Norsk promotional offer and is not a determination that any third-party warranty claim is valid, invalid, approved, denied, or otherwise enforceable.
Norsk reserves the right to approve or deny any application, request additional documentation, limit the number of qualifying batteries or credits, correct errors, and reject duplicate, incomplete, misleading, fraudulent, or otherwise ineligible submissions.
By applying, the applicant certifies that the information and documentation submitted are truthful and accurate and that the applicant owns or is authorized to act with respect to the battery or batteries identified in the application. Norsk may revoke approval or cancel a Power Recovery Credit obtained through false, misleading, altered, or fraudulent information.
Approved applicants may receive a Power Recovery Credit toward one or more
qualifying Norsk Lithium products. Power Recovery Credit amounts and eligible
products may vary by applicant and battery.
In determining eligibility, credit amounts, and eligible products, Norsk may
consider factors including the third-party battery model, age, condition,
documentation provided, applicable Norsk Lithium product, product availability,
and other Program criteria. Approval of one application, battery, or credit
amount does not guarantee approval of another application or establish the
eligibility or credit amount applicable to another applicant or battery.
The amount of the Power Recovery Credit, eligible product or products,
exclusions, and other conditions applicable to an approved applicant will be
provided in the applicant's approval communication.
A qualifying purchase is required to redeem a Power Recovery Credit. Unless
expressly stated otherwise, the credit applies only to the purchase price of
the qualifying Norsk Lithium product or products identified by Norsk and does
not apply to taxes, shipping, installation, recycling or disposal fees, or
other charges. Power Recovery Credits may not be combined with other promotions
or discounts unless expressly authorized by Norsk.
Any advertised maximum credit, discount, or savings amount represents the
maximum available under the applicable offer and does not mean that every
applicant, battery, or qualifying purchase will receive that amount.
For applicants in the United States, Power Recovery Credits will be stated and
redeemed in U.S. dollars. For applicants in Canada, Power Recovery Credits will
be stated and redeemed in Canadian dollars, unless expressly stated otherwise
in the applicable offer.
Approved applicants will have 30 calendar days from the date their Power Recovery
Credit is issued to use the credit. The redemption period may extend beyond the
December 31, 2026 application deadline. The qualifying purchase must be completed
before the expiration date stated in the applicant's approval communication.
Norsk may limit the number of batteries, applications, Power Recovery Credits,
or qualifying purchases permitted per applicant, household, business, mailing
address, email address, or other reasonably identifiable customer account.
Unless otherwise expressly stated in an applicant's approval, each Power Recovery
Credit may be redeemed only once and only for the qualifying Norsk Lithium
product or products identified in the applicable offer.
Norsk reserves the right to combine or reject applications that Norsk reasonably
determines are duplicate submissions or attempts to circumvent Program limits.
Power Recovery Credits have no cash value and cannot be redeemed for cash,
refunded, sold, auctioned, exchanged, or transferred to another person or account
unless expressly authorized in writing by Norsk. Power Recovery Credits may not
be reproduced, altered, duplicated, or used in connection with any unauthorized
resale or commercial promotion.
Any attempted sale, transfer, duplication, manipulation, or other unauthorized
use of a Power Recovery Credit may result in cancellation of the credit and
disqualification from the Program.
Any product identified as the “Closest Norsk Match” is a recommendation based on the information provided by the applicant and available Norsk Lithium product specifications. A Closest Norsk Match is not necessarily identical in voltage, capacity, dimensions, features, or other specifications to the applicant’s existing battery. Customers are responsible for confirming product compatibility, fitment, charging requirements, wiring requirements, equipment compatibility, and suitability for their intended application before purchase or installation. Refer to Norsk product pages, additional information, and/or Norsk customer service for additional information.
Product availability is not guaranteed during the Program or the applicant’s
30-day redemption period. Closest Norsk Match recommendations and eligible
products may change based on inventory, product availability, product changes,
compatibility, or other business considerations.
If a Norsk Lithium product identified in an applicant's approval becomes
unavailable before the applicable Power Recovery Credit expires, Norsk may
identify another qualifying Norsk Lithium product to which the credit may be
applied. Product unavailability does not automatically extend the expiration
date of a Power Recovery Credit. Norsk may extend or reissue a credit when
appropriate, subject to applicable law, but is not obligated to do so unless
required by applicable law.
Purchases made using a Power Recovery Credit are subject to Norsk's applicable
terms of sale, shipping policies, return policies, warranty terms, and other
terms applicable to the purchased product.
If a qualifying purchase is cancelled, returned, refunded, charged back, or
otherwise reversed, the Power Recovery Credit used for that transaction will
not have cash value and may be cancelled or treated as redeemed. Norsk may,
in its discretion and subject to applicable law, reissue or reinstate an unused
portion of a Power Recovery Credit when appropriate. Any refund for a product
purchased using a Power Recovery Credit will not exceed the amount actually
paid by the customer for the returned product, subject to Norsk's applicable
return policy and applicable law.
Information submitted through the Power Recovery Program may be used to evaluate eligibility, communicate with applicants, prevent fraud, administer promotional credits, facilitate purchases, and for other purposes described in Norsk’s Privacy Policy. Marketing communications will be handled according to the applicant’s consent and applicable law.
Norsk is not responsible for applications or communications that are lost,
delayed, incomplete, corrupted, misdirected, or not received due to technical
failures, network or internet interruptions, website errors, email filtering,
incorrect contact information, or other circumstances beyond Norsk's reasonable
control.
If an error, technical malfunction, unauthorized intervention, fraud, or other
circumstance affects the administration, security, fairness, integrity, or
intended operation of the Program, Norsk may take reasonable corrective action,
including correcting an erroneous credit, cancelling or reissuing a credit,
requesting additional verification, suspending affected applications, or
modifying or terminating the Program, subject to applicable law.
Norsk reserves the right to modify, suspend, or end the Power Recovery Program application period at any time and for any reason, subject to applicable law. Unless otherwise required because of fraud, error, abuse, legal requirements, or other circumstances permitted by law, a valid Power Recovery Credit already issued to an approved applicant will remain usable through its stated 30-day expiration date.
Applicants are responsible for any applicable taxes, shipping charges, installation costs, recycling or disposal fees, customs or import charges, or other costs associated with the purchase, receipt, installation, use, or disposal of products obtained through the Program, except to the extent Norsk expressly agrees otherwise or applicable law requires otherwise.
Norsk may rely on information supplied by an applicant, including battery
brand, model, voltage, capacity, dimensions, application, photographs, purchase
information, warranty or support correspondence, and descriptions of reported
battery or support concerns, when evaluating Program eligibility and identifying
a Closest Norsk Match.
Norsk does not independently verify or warrant the accuracy of third-party
product specifications, warranty terms, representations, or other information
supplied by an applicant or obtained from third-party sources.
Identification of a Closest Norsk Match does not constitute a representation
that the Norsk product is identical to, interchangeable with, or a direct
replacement for the applicant's existing battery.
Applicants remain responsible for confirming the specifications, compatibility,
fitment, charging requirements, wiring requirements, installation requirements,
and suitability of any Norsk Lithium product for their intended application
before purchase or installation.
The Power Recovery Program is an independent Norsk promotional program.
References to third-party products, manufacturers, warranties, customer service,
or support are used solely to identify eligible products, evaluate applications,
and administer the Program.
Acceptance of an application, issuance of a Power Recovery Credit, identification
of a Closest Norsk Match, or other Program communication does not constitute a
representation, finding, or determination by Norsk that any third-party product
is defective, unsafe, unreliable, improperly supported, or subject to a valid
warranty claim, or that any third party has failed to satisfy a warranty or
other legal obligation.
Program eligibility and the issuance of a Power Recovery Credit reflect only
Norsk's administration of its independent promotional program and should not
be interpreted as a determination regarding the products, conduct, warranties,
customer service, or legal obligations of any third party.
Except to the extent otherwise required by applicable law, these Terms and the Power Recovery Program will be governed by the laws of the State of North Dakota, USA, without regard to conflict-of-law principles. Nothing in these Terms is intended to limit or waive any non-waivable rights or remedies available to a consumer under applicable federal, state, provincial, or territorial law.
By submitting an application, applicants agree that Norsk may contact them
using the contact information provided for purposes reasonably necessary to
evaluate and administer their Power Recovery Program request, including
requesting additional information, communicating an approval or denial,
providing a Power Recovery Credit, assisting with redemption, and communicating
about a resulting purchase.
Consent to receive marketing or promotional communications that are not necessary
to administer the applicant's Program request or resulting transaction will be
requested separately where required or appropriate. An applicant's decision
not to consent to optional marketing communications will not affect eligibility
for the Power Recovery Program.
Marketing and promotional communications will be sent and managed in accordance
with applicable law and Norsk's
Privacy Policy.
Applicants may withdraw consent to receive optional marketing communications
using the unsubscribe or other withdrawal method provided in the applicable
communication.
Participation in the Power Recovery Program does not grant Norsk permission
to use an applicant's name, image, statements, photographs, correspondence,
application materials, or experience as a testimonial, endorsement, or other
public promotional content.
If Norsk wishes to use an applicant's experience, statements, photographs,
or other materials for advertising or promotional purposes, Norsk may request
separate permission or authorization from the applicant as appropriate.
Any testimonial or endorsement used by Norsk will be subject to applicable
advertising and disclosure requirements.
The Power Recovery Program is a promotional program. It is not a product recall,
safety notice, technical service bulletin, warranty program, or safety determination
concerning any third-party product.
Participation in or eligibility for the Program does not mean that an applicant's
existing battery has been determined to be defective or unsafe. Applicants should
follow applicable manufacturer instructions and safety information concerning the
continued use, service, storage, transportation, or disposal of their existing
batteries.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable in a particular jurisdiction, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.
Norsk's failure or delay in exercising or enforcing any right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms, together with the applicable Program application and any approval
communication or Power Recovery Credit terms provided to an approved applicant,
govern participation in the Power Recovery Program.
If an applicant's approval communication contains specific terms concerning
the amount of the Power Recovery Credit, eligible Norsk Lithium products,
redemption deadline, or other terms specific to that applicant's offer, those
specific terms will control with respect to that offer to the extent they differ
from these general Terms.
Nothing in these Terms limits any rights that cannot lawfully be limited or
waived under applicable federal, state, provincial, or territorial law.
FREQUENTLY ASKED QUESTIONS
Can I use my old charger with my new Norsk Lithium battery?
Norsk Lithium recommends using EVO-TEC™ On-Board Chargers for the best compatibility with Norsk Lithium LiFePO4 batteries. While many chargers may work with lithium batteries, only chargers specifically designed or approved for LiFePO4 technology will help ensure optimal charging performance, safety, and battery longevity. Always confirm your charger’s lithium compatibility and correct settings with the charger manufacturer before use.
You can also review Norsk Lithium’s Compatible Chargers list to see if your existing charger is approved.
Who is eligible for the Power Recovery Program?
Qualifying Dakota Lithium owners who report a battery, performance, support, or warranty-related concern may apply. Applicants must provide proof of ownership, battery information, and documentation supporting their reported concern, such as photographs, correspondence, or other supporting information.
Eligibility is determined after Norsk Lithium reviews the information submitted. Submission of an application does not guarantee approval.
Does Norsk verify that there is a problem with my existing battery or warranty?
No. The Power Recovery Program is a Norsk promotional program, not an inspection, warranty determination, or dispute-resolution process.
Norsk may rely on the information and documentation you provide when determining whether you qualify for a Power Recovery Credit. Approval does not mean Norsk has determined that your existing battery is defective or unsafe or that a manufacturer, seller, or warranty provider has failed to meet any obligation.
Eligibility is determined after Norsk Lithium reviews the information submitted. Submission of an application does not guarantee approval.
Is Norsk saying that my battery is defective or unsafe if my application is approved?
No. Approval means only that you reported a battery, performance, support, or warranty-related concern involving an eligible third-party battery and qualify for Norsk’s promotional offer based on the Program requirements and information submitted.
The Power Recovery Program is not a product recall, safety notice, or determination regarding the safety, quality, or performance of your existing battery.
How long is the Power Recovery Program available?
Applications may be submitted from October 1, 2026, through December 31, 2026, unless the program is extended, modified, suspended, or ended earlier by Norsk Lithium.
What is a Power Recovery Credit?
A Power Recovery Credit is a promotional discount offered to approved applicants toward one or more qualifying Norsk Lithium products.
Credit amounts and eligible products may vary depending on the battery submitted, documentation provided, applicable Norsk product, product availability, and other Program criteria. Your approval email will identify your Power Recovery Credit, eligible product or products, expiration date, and any additional conditions that apply to your offer.
The credit will be applied as a discount when completing your qualifying purchase at NorskLithium.com.
Will everyone receive the same Power Recovery Credit?
No. Power Recovery Credit amounts and eligible Norsk products may vary by applicant and battery. Approval of one application or credit amount does not establish the credit available for another applicant or battery.
Your specific credit amount and eligible product or products will be provided if your application is approved.
Does applying for the Program affect my rights against the manufacturer of my existing battery?
No. Participation in the Power Recovery Program does not require you to waive or surrender warranty rights you may have with Dakota Lithium, Dragonfly Energy, or another third party.
Norsk does not determine whether a third-party warranty claim is valid, invalid, covered, denied, or otherwise enforceable. Questions concerning your rights under a third-party warranty should be directed to the applicable manufacturer or warranty provider.
What happens if my recommended Norsk battery is unavailable before I use my credit?
Product availability is not guaranteed. If the Norsk product identified in your approval becomes unavailable before your Power Recovery Credit expires, contact Norsk Lithium customer service. Norsk may identify another qualifying product to which your credit can be applied.
Product unavailability does not automatically extend the expiration date of your Power Recovery Credit, so we recommend contacting Norsk promptly if your approved product is unavailable.
How long do I have to use my Power Recovery Credit?
Approved customers have 30 calendar days from the date the credit is issued to use it. Your 30-day redemption period may extend beyond the December 31, 2026, application deadline.
How do I know which Norsk battery is right for me?
Select your current battery brand and model in the application and we’ll show you the Closest Norsk Match based on the information provided and available Norsk products.
Is the Closest Norsk Match an exact replacement?
Not necessarily. The Closest Norsk Match is our recommended option based on voltage, capacity, application, features, and available products. Always confirm fitment, charging requirements, wiring, and equipment compatibility before purchase or installation.
What if I have more than one battery?
Use the Add Battery button in the form to include additional batteries in your application. Each battery will be reviewed and matched with the closest applicable Norsk option.
What if I don't see my battery model?
Select Other / Model Not Listed and provide the battery information. Our team can review it and help identify the closest Norsk match.
What do I need to submit to qualify?
You will be asked to provide proof of ownership, battery information, and documentation supporting your reported concern, such as a current battery photo, warranty or support correspondence, or other supporting information.
Do I have to return my Dakota Lithium battery?
No. The Power Recovery Program does not require you to return or surrender your existing battery.
Can I still pursue my Dakota Lithium warranty claim?
Yes. Participating in the Power Recovery Program does not require you to waive or give up any warranty rights you may have with Dakota Lithium or Dragonfly Energy.
Is Norsk Lithium taking over my Dakota Lithium warranty?
No. The Power Recovery Program is an independent Norsk Lithium promotional program. Norsk Lithium is not affiliated with Dakota Lithium or Dragonfly Energy and does not assume, administer, replace, or modify their warranties.
How will I receive my Power Recovery Credit?
If your application is approved, you’ll receive an email confirming your eligibility along with your Power Recovery Credit and instructions for completing your purchase at www.NorskLithium.com.
Does submitting an application guarantee approval?
No. All applications are subject to review and approval by Norsk Lithium. Additional documentation may be requested if needed.
How long does approval take?
Our goal is to review complete applications as quickly as possible. Submissions requiring additional information or documentation may take longer.
Can I combine my Power Recovery Credit with other promotions?
Power Recovery Credits cannot be combined with other promotional codes, discounts, or special pricing unless specifically authorized by Norsk Lithium.
What should I do with my old battery?
Participation in the Power Recovery Program does not mean that your existing battery is defective or unsafe, and Norsk Lithium does not make that determination as part of the Program.
If your battery is functioning normally and does not show signs of damage or a potential safety issue, follow the battery manufacturer’s instructions regarding continued use, storage, service, or disposal. Participation in the Power Recovery Program does not require you to stop using or dispose of your existing battery.
If you choose to dispose of a lithium battery, do not place it in household trash or curbside recycling. Take it to an appropriate battery recycling, hazardous-waste, or other facility that accepts lithium batteries and follow the facility’s instructions for handling and transport.
If a battery is damaged, swollen, leaking, unusually hot, emitting an unusual odor, physically compromised, or otherwise appears potentially unsafe, discontinue use and follow the battery manufacturer’s safety instructions. Contact the manufacturer, a qualified battery service provider, or an appropriate battery recycling or hazardous-waste facility for guidance regarding safe handling and transport. Do not transport a damaged or potentially unsafe lithium battery unless you have confirmed the appropriate handling and transportation requirements.
Can I sell my old battery on the used market?
Participation in the Power Recovery Program does not, by itself, mean that your existing battery is defective or unsafe, and Norsk Lithium does not determine whether an applicant’s battery is suitable for continued use or resale.
If you choose to sell or transfer a used battery, you are responsible for complying with applicable law and for accurately disclosing the battery’s condition and any known performance, damage, safety, warranty, or other material issues to the recipient.
Norsk Lithium does not recommend selling, transferring, or placing back into service a battery that is damaged, swollen, leaking, unusually hot, physically compromised, or otherwise presents a potential safety concern. A battery presenting those conditions should be handled in accordance with the manufacturer’s safety instructions and guidance from an appropriate battery recycling, hazardous-waste, or qualified service provider.