Questions & Answers
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Can I use a Norsk Lithium 16V Marine battery to run my Lowrance electronics?
Asked by George F. in New Hampshire
ODIN
TECH GOD!Official AnswerYes, you can use a 16V Norsk Lithium Marine battery to power your Lowrance electronics as it stays below the 17.0V threshold. If you choose to use a 16V DC to DC Charger to replenish battery capacity on the water, you will need to install a Norsk Evo-Tec DC to DC Voltage Regulator to prevent the Lowrance electronics from the top end charge of a 16V battery which is 17.75V.
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What is the +2-year warranty?
Asked by Grant W. in New Hampshire
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TECH GOD!Official AnswerThe +2-year warranty is applied additionally on top of the corresponding warranty if you download the Norsk Guardian App, add your battery and claim ownership.
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Is the Norsk warranty transferable if sold?
Asked by Joshua L. in Arkansas
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TECH GOD!Official AnswerNo, per our warranty policy we have a non-transferable warranty.
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What is the expected lifespan of a Norsk marine battery?
Asked by Gavin W. in Alabama
ODIN
TECH GOD!Official AnswerAll of our Marine batteries have a 4,000+ life cycle expectancy.
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Is water damage covered by the warranty?
Asked by Shane D. in Georgia
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TECH GOD!Official AnswerNo, per our warranty water damage is not covered.
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How do I identify my product generation?
Asked by Luke H. in Hawaii
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What is the warranty on my charger?
Asked by Daniel P. in Ohio
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TECH GOD!Official AnswerAll of our chargers have a 2-year warranty from date of purchase.
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What is the warranty on my Marine battery?
Asked by Brooke D. in Nevada
ODIN
TECH GOD!Official AnswerGen-1 Marine Battery, 10-year Pro-Rated warranty from date of purchase.
Gen-2 Marine Battery, 10-year Pro-Rated warranty from date of purchase.
Gen-3 Marine Battery, 10+2-year NON-Pro-rated warranty from date of purchase. (if your battery is added and ownership is claimed in the Norsk Guardian App, the additional 2-year warranty is applied).
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What is the warranty on my Portable Sonar Battery?
Asked by Dennis P. in Iowa
ODIN
TECH GOD!Official AnswerGen-1 Portable Sonar, 2-year from date of purchase.
Gen-2 Portable Sonar, 2-year from date of purchase.
Gen-3 Orange Portable Sonar, 4+2-year warranty from date of purchase (if your battery is added and ownership is claimed in the Norsk Guardian App, the additional 2-year warranty is applied).
Gen-3 Green Portable Sonar, 4-year warranty from date of purchase.
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How do I change temperature units in the Guardian App?
Asked by Wyatt F. in Colorado
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TECH GOD!Official AnswerTo change your temperature units, navigate to your settings page, which can be found in the top right corner of the dashboard, from there the top option will be which temperature unit you would like to display.
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How do I edit an installation within the Guardian App?
Asked by Charles H. in Indiana
ODIN
TECH GOD!Official AnswerTo edit an installation on the Norsk Lithium Guardian app, simply click the three vertical lines on the installation you would like to edit, then click ‘Edit installation’.
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How do I relocate a battery in the Guardian App?
Asked by Tyler J. in Ohio
ODIN
TECH GOD!Official AnswerTo relocate a battery in the Norsk Lithium Guardian app, simply click the three vertical dots next to the battery you would like to relocate, then select ‘Relocate battery’.
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How do I rename a battery in the Guardian App?
Asked by Amber L. in Rhode Island
ODIN
TECH GOD!Official AnswerTo rename a battery in the Norsk Lithium Guardian app, simply click the three vertical dots next to the battery you would like to rename, then click ‘Rename battery’
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How do I engage Emergency Start Reserve on the Norsk Guardian App?
Asked by Hannah D. in Wyoming
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TECH GOD!Official AnswerTo engage Emergency Start Reserve, simply click on your starting battery that has reached 25% capacity, and scroll to the bottom, you will see a slider that says ‘Emergency Start Reserve’ simply swipe it to the right to access your reserved 25%
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How do I enable Deep Sleep using the Norsk Lithium Guardian App?
Asked by David P. in North Carolina
ODIN
TECH GOD!Official AnswerYou can enable Deep Sleep using the Guardian App at the installation level, the group level or a specific battery. Click on either the ‘Manage Deep Sleep’ button at the bottom of the screen or by using the three vertical dots in the upper right hand corner. Then click the ‘Enable Deep Sleep’ button.You will then see a confirmation message that Deep Sleep has been engaged.
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