Norsk Guardian App FAQ

• Can I monitor my battery health and performance remotely?
  Asked by Corey L. in Louisiana

  

  ODIN

  TECH GOD!

  Official Answer

  You can monitor your battery system anytime your smartphone is within Bluetooth range using the FREE Norsk Guardian® App. While it doesn’t rely on cellular service, this ensures a direct, secure connection to your battery, giving you real-time insights into runtime, amp draw, charge time, and battery health whenever you’re on-site.

  Answered by Odin TECH GOD!
• How do I change temperature units in the Guardian App?
  Asked by Wyatt F. in Colorado

  

  ODIN

  TECH GOD!

  Official Answer

  To change your temperature units, navigate to your settings page, which can be found in the top right corner of the dashboard, from there the top option will be which temperature unit you would like to display.

     

  Answered by Odin TECH GOD!
• How do I edit an installation within the Guardian App?
  Asked by Charles H. in Indiana

  

  ODIN

  TECH GOD!

  Official Answer

  To edit an installation on the Norsk Lithium Guardian app, simply click the three vertical lines on the installation you would like to edit, then click ‘Edit installation’.

     

  Answered by Odin TECH GOD!
• How do I relocate a battery in the Guardian App?
  Asked by Tyler J. in Ohio

  

  ODIN

  TECH GOD!

  Official Answer

  To relocate a battery in the Norsk Lithium Guardian app, simply click the three vertical dots next to the battery you would like to relocate, then select ‘Relocate battery’.

  

  Answered by Odin TECH GOD!
• How do I rename a battery in the Guardian App?
  Asked by Amber L. in Rhode Island

  

  ODIN

  TECH GOD!

  Official Answer

  To rename a battery in the Norsk Lithium Guardian app, simply click the three vertical dots next to the battery you would like to rename, then click ‘Rename battery’

  

  Answered by Odin TECH GOD!
• How do I engage Emergency Start Reserve on the Norsk Guardian App?
  Asked by Hannah D. in Wyoming

  

  ODIN

  TECH GOD!

  Official Answer

  To engage Emergency Start Reserve, simply click on your starting battery that has reached 25% capacity, and scroll to the bottom, you will see a slider that says ‘Emergency Start Reserve’ simply swipe it to the right to access your reserved 25%

  Answered by Odin TECH GOD!
• How do I enable Deep Sleep using the Norsk Lithium Guardian App?
  Asked by David P. in North Carolina

  

  ODIN

  TECH GOD!

  Official Answer

  You can enable Deep Sleep using the Guardian App at the installation level, the group level or a specific battery. Click on either the ‘Manage Deep Sleep’ button at the bottom of the screen or by using the three vertical dots in the upper right hand corner. Then click the ‘Enable Deep Sleep’ button.You will then see a confirmation message that Deep Sleep has been engaged.

         

  Answered by Odin TECH GOD!
• My battery is previously connected in the app, but now it says disconnected.
  Asked by Dominic R. in Delaware

  

  ODIN

  TECH GOD!

  Official Answer

  Please attempt to fully close the Norsk Guardian app. This can be done on iPhone by swiping up from the bottom of your screen until your app tabs pop up, simply swipe upwards on the app tab, and then re-launch the Norsk Guardian App. This can be done on Android by clicking the three vertical lines on the bottom left of your home-screen and swiping the Norsk Guardian App upwards.

  If this does not work, delete the battery from your app, and attempt to re-add the battery.

  If both previous steps do not work, delete the Norsk Guardian app and re-install.

  Answered by Odin TECH GOD!
• Why am I not receiving the confirmation email for the Norsk Guardian App sign-in?
  Asked by Caleb B. in Indiana

  

  ODIN

  TECH GOD!

  Official Answer

  If you are not receiving your confirmation email for the Guardian App, please check your spam and junk folders.

  Answered by Odin TECH GOD!
• My battery won’t connect to the app.
  Asked by Oscar W. in Michigan

  

  ODIN

  TECH GOD!

  Official Answer

  Make sure to charge your battery before connecting to the app.

  Attempt to fully close the Norsk Guardian App. This can be done on iPhone by swiping up from the bottom of your screen until your app tabs pop up, simply swipe upwards on the app tab, and then re-launch the Norsk Guardian App.

  This can be done on Android by clicking the three vertical lines on the bottom left of your home-screen and swiping the Norsk Guardian App upwards.

  Answered by Odin TECH GOD!
• How do I connect a battery to the Norsk Lithium Guardian App?
  Asked by Justin M. in South Dakota

  

  ODIN

  TECH GOD!

  Official Answer

  To connect a battery on the Norsk Guardian App simply click the green button on the bottom of your dashboard that says ‘ + Add battery’. From there choose the battery number shown on the top of your Norsk Lithium battery and match it up to the number on the generated list shown on the Guardian App.

      

   

  Answered by Odin TECH GOD!