Questions & Answers
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What voltage do the USB-A & USB-C ports carry on the portable sonar batteries?
Asked by Matthew O. in Oregon
ODIN
TECH GOD!Official AnswerBoth USB ports should have about 5 volts of power output.
Answered by Odin
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How much longer will a 14.8V Norsk battery run compared to a 12V version.
Asked by Kevin S. in New Mexico
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TECH GOD!Official AnswerOur 14.8V portable sonar batteries will run about 15% longer when compared to a 12V battery of the same amp hour size.
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I forgot my NorskLithium.com password
Asked by Mason C. in Idaho
ODIN
TECH GOD!Official AnswerIf you forgot your NorskLithium.com password, simply navigate to the ‘My account‘ section in the top right of your browser. Once you are on the My Account page simply click the green text that says, ‘Lost your password?’. You will then enter your email, and click Reset password, which then will email you a password reset.
Answered by Odin
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How do I change my email/password?
Asked by Christina W. in Missouri
ODIN
TECH GOD!Official AnswerYou can change your email / password from My Account page. You will need to enter your current password, along with your new password twice.
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Where do I find my list of Norsk Lithium registered products?
Asked by Nicole B. in Tennessee
ODIN
TECH GOD!Official AnswerAfter logging into your account on the Norsk Lithium website, go to the ‘Registered Products’ page.
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Can I use a Norsk Lithium 16V Marine battery to run my Lowrance electronics?
Asked by George F. in New Hampshire
ODIN
TECH GOD!Official AnswerYes, you can use a 16V Norsk Lithium Marine battery to power your Lowrance electronics as it stays below the 17.0V threshold. If you choose to use a 16V DC to DC Charger to replenish battery capacity on the water, you will need to install a Norsk Evo-Tec DC to DC Voltage Regulator to prevent the Lowrance electronics from the top end charge of a 16V battery which is 17.75V.
Answered by Odin
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What is the +2-year warranty?
Asked by Grant W. in New Hampshire
ODIN
TECH GOD!Official AnswerThe +2-year warranty is applied additionally on top of the corresponding warranty if you download the Norsk Guardian App, add your battery and claim ownership.
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Is the Norsk warranty transferable if sold?
Asked by Joshua L. in Arkansas
ODIN
TECH GOD!Official AnswerNo, per our warranty policy we have a non-transferable warranty.
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What is the expected lifespan of a Norsk marine battery?
Asked by Gavin W. in Alabama
ODIN
TECH GOD!Official AnswerAll of our Marine batteries have a 4,000+ life cycle expectancy.
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Is water damage covered by the warranty?
Asked by Shane D. in Georgia
ODIN
TECH GOD!Official AnswerNo, per our warranty water damage is not covered.
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How do I identify my product generation?
Asked by Luke H. in Hawaii
ODIN
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What is the warranty on my charger?
Asked by Daniel P. in Ohio
ODIN
TECH GOD!Official AnswerAll of our chargers have a 2-year warranty from date of purchase.
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What is the warranty on my Marine battery?
Asked by Brooke D. in Nevada
ODIN
TECH GOD!Official AnswerGen-1 Marine Battery, 10-year Pro-Rated warranty from date of purchase.
Gen-2 Marine Battery, 10-year Pro-Rated warranty from date of purchase.
Gen-3 Marine Battery, 10+2-year NON-Pro-rated warranty from date of purchase. (if your battery is added and ownership is claimed in the Norsk Guardian App, the additional 2-year warranty is applied).
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What is the warranty on my Portable Sonar Battery?
Asked by Dennis P. in Iowa
ODIN
TECH GOD!Official AnswerGen-1 Portable Sonar, 2-year from date of purchase.
Gen-2 Portable Sonar, 2-year from date of purchase.
Gen-3 Orange Portable Sonar, 4+2-year warranty from date of purchase (if your battery is added and ownership is claimed in the Norsk Guardian App, the additional 2-year warranty is applied).
Gen-3 Green Portable Sonar, 4-year warranty from date of purchase.
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How do I change temperature units?
Asked by Wyatt F. in Colorado
ODIN
TECH GOD!Official AnswerTo change your temperature units, navigate to your settings page, which can be found in the top right corner of the dashboard, from there the top option will be which temperature unit you would like to display.
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